Privacy Policy
1. Introduction
HashKey ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name, email address, and phone number
- Government-issued identification documents
- Proof of address
- Financial information and transaction history
- Wallet addresses
Automatically Collected Information
When you use our platform, we automatically collect:
- IP address and device information
- Browser type and operating system
- Usage data and browsing history on our platform
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for:
- Providing and maintaining our services
- Processing transactions and managing your account
- Complying with legal and regulatory requirements (KYC/AML)
- Communicating with you about services and updates
- Detecting and preventing fraud and security issues
- Improving our platform and user experience
4. Information Sharing
We may share your information with:
- Service providers who assist in our operations
- Regulatory authorities when required by law
- Business partners with your consent
- In connection with business transfers or acquisitions
We do not sell your personal information to third parties.
5. Data Security
We implement industry-standard security measures to protect your data, including:
- Encryption of data in transit and at rest
- Multi-factor authentication
- Regular security audits
- Employee access controls
6. Data Retention
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. When data is no longer needed, we securely delete or anonymize it.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to certain processing activities
- Data portability
8. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.
9. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@hashkey.com
Data Protection Officer: dpo@hashkey.com